Maintenance Services Direct

Security of information

At Maintenance Services Direct we like to ensure security of information and the safety of our customers at all times, this is applicable when we are working at there site or place of residence and also during any activities they may have on our website.

We have therefore invested in the security of our website over the past few months to make it better, the security of information that is transferred though our website is now even more secure thanks to the use of the HTTPS protocol. This certificate is issued by Commodo, one of the leading providers of website security.

What is HTTPS?security of information

Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’.

It means all communications between your browser and the website are encrypted.

How to check if a website is secure?

There are two general indications of a secured web page:

1) Check the web page URL

Normally, when browsing the web, the URLs (web page addresses) begin with the letters “http”.  However, over a secure connection the address displayed should begin with “https” – note the “s” at the end.

2) Check for the “Lock” icon

There is a de facto standard among web browsers to display a “lock” icon somewhere in the window of the browser (NOT in the web page display area!)

THE LOCK ICON IS NOT JUST A PICTURE!  Click (or double-click) on it to see details of the site’s security.  This is important to know because some fraudulent web sites are built with a bar at the bottom of the web page to imitate the lock icon of your browser!  Therefore it is necessary to test the functionality built into this lock icon.  Furthermore, it is very important to KNOW YOUR BROWSER!  Check your browser’s help file or contact the makers of your browser software if you are unsure how to use this functionality.

Other Indicators of a Secured Web Page

Many SSL Certificate vendors (Commodo, Verisign, GeoTrust,, etc.) also provide a “site seal” (ours is shown below & also in the footer area in Green) to the owners of these web sites.  Common characteristics of these site seals include:

  • High Visibility – Online merchants want you to see these site seals.  They want you to know they have made every effort to make their site a safe experience.  Therefore, the site seal is usually located where you, the customer, can easily see it.
  • Difficult to Duplicate – The site seals are designed to be difficult for thieves and scammers to duplicate.  Many times the site seal will have a date and time stamp on it.
  • Verification Functionality – The site seal should have some functionality whether by clicking on the seal or by hovering your mouse pointer over the seal.  The functionality should display detailed information about the web site you are visiting. PLEASE CHECK OUR SITE SEAL NOW

This site seal should not necessarily be trusted on it’s own, but should serve as a reminder to “investigate further”…

1) Check for that “https” in the prefix of the web page address.

2) Click on that “lock icon” in the status bar of your browser.

If everything looks good, the company or individual(s) running that web site have provided you with a safe means of communicating your sensitive information.  The web page is “secure”.

Browse Safely!


Malware protection

We have also implemented malware scans throughout our website using Sitelock, this system helps ensure no malware is placed on our website by conducting regular scans, this action further enhances our website security and gives the customer a safe environment from which to browse and transfer information through our site. If you require any further information concerning Commodo or Sitelock or what they do to achieve a secure website environment please click on the Commodo and Sitelock links above.

What is website malware?

Nearly one million new malware threats are released every day. Malware, short for malicious software, is used to gather sensitive data, gain unauthorized access to websites and even hijack computers. There are a variety of ways a cybercriminal can use malware to infect your website. Not to mention all of the different malware types and purposes. Not only can malware harm your website but it can harm your visitors, too.

How to check if a website is Malware free?

We and our partners Sitelock provide you with a Trust shield, The Trust Shield is a graphic that lets visitors know they can trust your site to not contain malware, as well as provide them a link to ensure them the Trust Shield is for your site and was issued by SiteLock. Our Trust Shield is at the bottom of our site on the left, please click on the trust shield at any time to ensure our site is malware free.


If any of the services listed above are of interest to you or you require any maintenance, cleaning or repairs not listed above please Contact Us on +44 (0)1384 231211 or +44 (0)7973 502814 or email us on

We also have a 24hr emergency call out on +44 (0)7973 502814

Tagged on: ,